Celebrating 30 Years of Service Excellence
A helping hand.
A home in harmony.
Singapore’s Most Trusted and Reliable Domestic Maid and Caregiver Agency Since 1983
The right match begins with understanding your family. We help you find a domestic helper or caregiver who fits your household, with thoughtful guidance at every step.
Your family’s needs. Your helper’s strengths.
A match that considers both.
Care that fits your everyday
Every household is different.
Let’s find the support that fits yours.
From a busy family home to the care of an ageing parent, we take time to understand what matters before recommending candidates.
Everyday support
Domestic Helpers
Help with the routines that keep your home running. Share your household needs, priorities and preferences so we can guide the search.
Explore Domestic Helpers ↗
Care for someone you love
Caregivers
Finding care is personal. We help you consider experience, communication and the day-to-day needs of your loved one when choosing a caregiver.
Explore Caregiver Support ↗Already have a helper?
We also assist with renewals, medical checks, insurance, home leave and travel arrangements.
Our approach
People first.
Paperwork taken care of.
A good placement should consider both the family and the helper. We focus on understanding needs, setting expectations and guiding the practical steps.
Get to know SearchLab Care ↗Tell us about your home.
Your routines, care needs and expectations help us understand the person you’re looking for.
Meet suitable candidates.
Review profiles and ask questions in an interview, with our team guiding you along the way.
Begin with confidence.
We help coordinate the application and arrangements, with support available beyond placement.
In our customers’ words
Trust, built through care.
★★★★★
Chris from SearchLab Care gave excellent customer service.
★★★★★
Highly recommended! Chris is very professional. Really took the time to go through the individual profiles pros and cons to help us select the help that is most suitable for my family needs. My go to agent for placements
★★★★★
Christina is amazing! She listened to our needs, sourced and screened candidates diligently, before surfacing profiles to us. She went the extra mile to consider if a candidate’s personality would suit our household.
Build everyday confidence
Domestic Helper Training
Explore training support to help your helper settle into the needs of your household.
Explore Training ↗A practical tool for employers
Domestic Helper Pay Calculator
Work out monthly pay with our salary calculator, including rest-day compensation and other inputs.
Open the Pay Calculator ↗Before you begin
A little clarity
goes a long way.
Answers to common questions about hiring and supporting a domestic helper.
Explore Our Services ↗How do I hire a maid through a maid agency in Singapore?
To begin, simply reach out to our licensed maid agency for a personalized consultation. We take the time to understand your unique needs and carefully match you with suitable candidates. Throughout the process, we’ll guide you step-by-step, handling all paperwork and ensuring a smooth Work Permit application.
Can I interview the maid before hiring?
Absolutely. We arrange interviews either in person or via video calls to ensure you feel completely confident and comfortable before making your decision.
Are there additional fees apart from the maid’s salary?
Yes, aside from the maid’s monthly salary, there are agency fees, medical examinations, Work Permit fees, and levy charges. We’ll provide a clear breakdown upfront so you know exactly what to expect.
Are transfer maids (maids from another employer) available?
Yes, we can assist you in hiring transfer maids who have previous work experience in Singapore, often enabling a faster and smoother hiring process.
Can the maid take childcare or eldercare duties?
Many of our maids are trained and experienced in both childcare and eldercare. Please let us know your specific needs so we can match you with a helper best suited for your family.
What support do you provide after hiring?
Our support doesn’t end once your maid starts work. We maintain regular follow-ups to ensure everything is going smoothly and assist with Work Permit renewals or any challenges that may arise.
More questions about employing a helper
What is the typical processing time to hire a domestic helper?
Timing depends on the candidate’s availability, country of origin and application requirements. Tell us your preferred start date and we’ll explain the expected steps and timing for your situation.
What are the typical monthly salary rates for maids in Singapore?
Salary depends on the helper’s experience, skills and agreed employment terms. Speak with us about your household needs and budget for current candidate options.
What documents do I need to provide when hiring a maid?
You will need to provide your NRIC, proof of income or employment, and your maid’s passport along with her medical records. We’ll guide you through gathering these to keep the process hassle-free.
Do you provide training or orientation for new maids?
Yes, we offer comprehensive orientation and basic training to help your maid quickly settle into your home and perform her duties with confidence and care.
What happens if the maid doesn’t work out?
Should things not work out, we are here to assist with replacement services or contract termination, all handled professionally in compliance with MOM regulations, to give you peace of mind.
What is the minimum age requirement for hiring a maid?
Helpers must meet MOM’s age and other eligibility requirements for their Work Permit application. We can help check the requirements for your candidate.
Can I hire a maid from a specific country?
Certainly. We specialize in sourcing reliable maids from Indonesia, the Philippines, and Myanmar, tailoring matches to your preferences and requirements.
Do maids get rest days and how are they compensated?
Helpers are entitled to a weekly rest day. At least one rest day each month must be taken and cannot be replaced by compensation. Other rest-day arrangements should be mutually agreed and follow MOM’s requirements.
How do you ensure the safety and reliability of your maids?
We conduct thorough background checks, health screenings, and personal interviews to ensure every maid we recommend is trustworthy, skilled, and well-suited to your family’s needs.
How do I calculate my maid’s monthly salary accurately?
You can use our easy-to-use Domestic Helper Salary Calculator, which takes into account the basic salary, rest day compensation, and other allowances, helping you plan your budget with confidence.
What happens if my maid gets sick or injured?
If your maid falls ill or is injured, it’s important to provide her with appropriate medical care and promptly inform our agency. We will assist you in managing insurance claims and ensuring she receives the support needed for a smooth recovery.
Can I terminate the maid’s contract early? What are the conditions?
Either party can end the employment contract by giving the notice stated in the contract or paying salary in lieu of notice. We can help you understand the practical steps for transfer, cancellation or departure.
What are the rules on maid levy subsidies?
Some households may qualify for an MDW levy concession. Eligibility depends on your household circumstances and MOM’s criteria. Contact us for help understanding which requirements apply to you.
Do you help with renewing the maid’s Work Permit?
Absolutely. We provide timely assistance with Work Permit renewals and handle related administrative tasks, ensuring uninterrupted support for your household.
Let’s find your next helping hand.
Tell us what your household needs. We’ll help you understand your options and the next step.