About SearchLab Care

A good match starts
with understanding.

Inviting someone into your home is a personal decision. We take the time to understand your family, your routines and the care you need, so we can guide you towards a suitable helper or caregiver.

A family enjoying time together at home

People before profiles

Your household has its own rhythm. We listen first.

Every family is different. Your needs, preferences, family dynamics and cultural values all matter when choosing the person who will share your home.

Whether you’re looking for a live-in domestic helper, arranging a transfer or finding a caregiver for an older loved one, our consultants consider experience and temperament alongside the practical needs of the role.

We aim to build a working relationship in which both the family and the helper feel understood.

Explore How We Can Help ↗

Our commitment

Three things we take personally.

The principles behind how we guide families and support their helpers.

01 · SERVICE QUALITY

Guidance You Can Rely On

Our consultants guide you through candidate selection, the hiring process and the arrangements that help your helper settle into your household.

02 · THE RIGHT FIT

A Thoughtful Match

We take time to understand your needs and expectations, then consider the experience and temperament that would suit your home.

03 · CONTINUING SUPPORT

Care Beyond Placement

Our relationship continues after your helper starts work, with follow-up calls and consultations to understand how things are going.

What working with us feels like

A conversation.
A considered choice.
A supported start.

Choose a step to see how we approach it.

01We Listen to Your NeedsThe details of your household guide the search.

We discuss your family’s routines, care responsibilities, preferences and expectations. Understanding these details helps us consider the experience and temperament that may work well in your home.

02We Help You Make a Considered ChoiceProfiles and interviews, with guidance along the way.

Our consultants guide you through suitable candidates and interviews. This gives you an opportunity to ask questions, discuss expectations and get to know the person behind the profile.

03We Stay in TouchSupport as your family and helper adjust.

After placement, periodic follow-up calls and consultations help us understand how your helper is adjusting, how your family is feeling and where further support or training may be helpful.

Beyond the first day

Settling in is a process.
We’re here for that, too.

Our follow-up conversations look at the relationship from both sides.

Your Helper’s Adjustment

How she is settling into your household, routines and home environment.

Your Family’s Experience

Your comfort with the arrangement and how well everyday expectations are being understood.

The Support You May Need

Areas where a conversation, additional guidance or training could help the working relationship.

In our customers’ words

Thoughtful matching
makes a difference.

Read Our Customer Reviews ↗
“Highly recommended! Chris is very professional. Really took the time to go through the individual profiles pros and cons to help us select the help that is most suitable for my family needs. My go to agent for placements”
N P · Google review

Tell us what matters to your family.

Let’s talk about the support you’re looking for and the next step that suits your household.